Moz service offerings are geared towards organisational improvement and based on international standard guidelines associated with quality management and include:

 

Training programmes including:

  • Quality Management 
  • Project Management
  • Quality Leadership
  • Relationship Management
  • Customer Satisfaction 
  • Customer Service for Customer Satisfaction
  • Enhancing the Customer's Experience 
  • Doing Work Well
  • Doing the right thing well
  • Teambuilding

  

Assessments and other technical assistance including:

  • Organisational assessments
  • Organisational reviews
  • Development of quality plans
  • Support in the implementing quality systems

 

Presentations/motivational seminars including:

  • QMS – The Principles
  • ROLLS_BARRRC: Working for Repeat Business
  • Double Cs – Care for the recipient and Commitment to the work
  • Enhancing your Deliverable Experience