Moz service offerings are geared towards organisational improvement and based on international standard guidelines associated with quality management and include:
Training programmes including:
- Quality Management
- Project Management
- Quality Leadership
- Relationship Management
- Customer Satisfaction
- Customer Service for Customer Satisfaction
- Enhancing the Customer's Experience
- Doing Work Well
- Doing the right thing well
- Teambuilding
Assessments and other technical assistance including:
- Organisational assessments
- Organisational reviews
- Development of quality plans
- Support in the implementing quality systems
Presentations/motivational seminars including:
- QMS – The Principles
- ROLLS_BARRRC: Working for Repeat Business
- Double Cs – Care for the recipient and Commitment to the work
- Enhancing your Deliverable Experience