QMS Training
In any organisation, operations and sometimes projects (See Project Management Training) are managed. Moz provides training in quality management systems and other related areas dealing with customer satisfaction. A QMS is operational management with a focus on meeting the needs of customers. The training is based on the international standard: ISO 9001 – Quality Management System – Requirements.
Project Management Training
Project management is the application of knowledge, skills, tools and techniques to execute projects effectively and efficiently. Moz provides training in project management based on the international standard: ISO 21500 – Guidance on Project Management.
QMS assessments
A QMS assessment allows an organisation to determine its current status as it relates to the requirements for an effective and efficient management system. The results of the assessment serve as input into the action planning process for improvements. Moz provides assessments against ISO 9001 using ISO 19011 (Guidelines for Auditing Management Systems) as a reference.
QMS Plans with Support
Organisations sometimes need help in improving their current system. Moz tailors the assistance to suit the organisation’s needs based on the initial assessment. The assistance encompasses plans, checks and performance reviews.