Who Are We?

Moz is a management consulting firm founded by Betty Combie, who is known in the Caribbean private and public sectors for her simple and engaging approach, focusing on relevance and improved performance from Day One.

Customer Promise
An insightful and engaging experience for better performance

Testimonials

As a participant at the first workshop, I can report that this workshop was delivered exceedingly well. Mrs. Combie is a gifted facilitator with the knack of keeping her audience engaged as she goes through the course content. The information presented was well developed, presented in a sequential manner and was very relevant to the needs of our senior management team.
Beverly Dulcie- Manager – Employee Development, Saint Lucia Air and Sea Ports Authority
The QMS course was a great experience that showed how to pull together many different business techniques and tools. …The QMS course is of great value to me in my career and I’m constantly thankful to have been a part of it. Since taking the course I have begun implementing quality management systems and components in all organizations that I am fortunate to be a part of…
Robin Schouten- Operations Manager, eMagine Solutions Inc.
…methods of teaching are very interactive and involved…
Paula James- Executive Director, Saint Lucia Manufacturers’ Association
Our company is a start-up company and with the knowledge I gained I have already drafted out a quality management system in line with standards set by the St. Lucia Bureau of Standards.
Cynthia Lionel- Assistant Manager, Fond Assau Agro-Processing Facility’ Association
… gave me a better insight as to the reasons for such a Management System, identifying through the various processes and practices a more efficient and effective management system.
Paula A. Calderon, slpm J.P.- Caribbean Awnings

Moz QMS Taster

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QMS Training

In any organisation, operations and sometimes projects (See Project Management Training) are managed. Moz provides training in quality management systems and other related areas dealing with customer satisfaction. A QMS is operational management with a focus on meeting the needs of customers. The training is based on the international standard: ISO 9001 – Quality Management System – Requirements.

Project Management

Project management is the application of knowledge, skills, tools and techniques to execute projects effectively and efficiently. Moz provides training in project management based on the international standard: ISO 21500 – Guidance on Project Management.

QMS Assessments

A QMS assessment allows an organisation to determine its current status as it relates to the requirements for an effective and efficient management system. The results of the assessment serve as input into the action planning process for improvements.

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